No Problemo! Big Problemo? ... No Problemo!

What is this "No Problem" thing? - It seems to be pervasive.

I tell actually my students: "If you want to set yourself apart from everybody else, then a quick and easy way is to say: "Thank You", instead of saying "No Problem" like everyone else. This seems so Crazy! 

People take the time to say a nice "Thank You" to us and we reply back with: "No Problem"... No Problem????
                                                    ---It's a head scratcher! 

I just can't even imagine replying with "No Problem" to the people I've worked for: Maynard Ferguson, Clark Terry, Slide Hampton, Ray Charles, Kevin Spacey, John Williams, Paul Shaffer and especially David Letterman...when they have been gracious, and said "Thank You" to Me.

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When my students stopped saying "No Problem" they said they realized:

1) Just how many other people are saying it - without even noticing they are saying it. 

2) That people have actually stopped and taken notice of this crazy, magical new reply of: "You're Welcome'

3) And if somebody chooses to reply with a: "No Problem"- Does it possibly imply that there may soon be a problem? 

If so, When? - Maybe the next time I come in??? ... And what happens when simply doing our job becomes a Leonard Bernstein scored Problem? ... Maybe a Street Rumble? -- Do I need to bring pepper spray and a taser with me when I go to get my next Venti iced coffee - Just in case? 
   

We are all in the "service-industry" in some way or another. And if we don't know that - Then maybe that might be the problem - But when we appreciate our customers with a simple reply of: "Thank You...It's My Pleasure". 
                       --- It just seems to carry so much more weight and appreciation. 

Otherwise the vibe can mistakenly come across as: 
"I am really way way way too good for this job, and I will remind you of that every single time by saying "No Problem" when I am asked to serve you..." 

As in: Let me send a note to corporate, via social media -- and I will take my money elsewhere. I think the "No More "No-Problem" Response by Employees" issue will be a big part of next week's Team Meeting! 

Let's be honest...
The "No Problem" thing?  -- It's a response that needs...Tweaking! 

Because we are way better than that! 

-- Jump